This Returns Policy and Warranty (“Limited Warranty”) applies to the Mednext Healthcare “ECG Anywhere” (the “Product”) and is given by MEDNEXT Healthcare, LLC. (“Mednext”) of 550 Obispo Salguero street, suite 11A, Córdoba, Argentina, to the individual or entity who originally purchased the Product (“Purchaser”) from Mednext in the case of warranty. The Limited Warranty applies only within Argentina and is not transferable.
Not satisfied with your ECG? Subject to the same limitations as outlined in the “What is Not Covered” provisions of the Limited Warranty detailed below, return it within 30 days of purchase for a full refund of the purchase price.
In order to be eligible for a refund under this Returns Policy to be granted, you must request a return merchandise authorization (RMA) number from Mednext during the 30-day period following the date of purchase from Mednext. You are responsible for and must prepay all return shipping charges and you assume all risk of loss or damage to the Product while in transit back to Mednext.
You can submit a request for an RMA number by contacting firstname.lastname@example.org
If the Product is returned in accordance with this Returns Policy, Mednext Healthcare will credit the account you used to make the original purchase with the full purchase price you paid for the Product and any applicable taxes excluding original shipping cost. The time to credit your account may vary, depending on processing time. Please allow a minimum of 4 weeks for Mednext to credit the account used to make the original purchase.
Mednext Healthcare LLC warrants the Product against any defects that are due to faulty material or workmanship for a period of one year from the documented original date of consumer purchase, by the Purchaser. The Limited Warranty extends to the Purchaser only and is non-transferable. Only Purchasers who purchased a Product from certified Mednext retailers or through the Mednext website may obtain coverage under our Limited Warranty.
If the Product proves defective during the warranty period, please follow the instructions set out below for returning the Product, and Mednext will take one of the following actions: (i) replace the Product with a product that is the same or equivalent to the Product you purchased; (ii) repair the Product; or (iii) refund to you the whole or part of the purchase price of the Product.
A repaired or replacement Product or part assumes the remaining warranty of the original Product, or thirty (30) days from the date of replacement or repair, whichever is longer. If Mednext determines that a returned Product cannot be repaired or it cannot be repaired in a timely fashion, Mednext may elect to replace the Product for the Purchaser at no charge (except shipping costos) in exchange for the return of the Product which will become the property of Mednext and will not be returned to the Purchaser. Mednext reserves the right to either replace any discontinued Product with a new product of comparable value and function, or to refund the purchase price paid for the Product by Purchaser.
The Limited Warranty does not cover any Mednext services (i.e. our apps; the software; website; web platform communication amenities or portals; information or access to information provided or facilitated by Mednext’s web-based portals; platforms to provide support for any Mednext product or information derived or transmitted by such product), and does not cover any Mednext product other than as specified. This Limited Warranty does not cover any problem caused by: (a) conditions, malfunctions, or damage not resulting from faulty material or workmanship; (b) any condition resulting from normal wear and tear (including, without limitation, wear and tear of the Product); (c) conditions resulting from improper use, improper maintenance, abuse, negligence, accident or alteration; or (d) any condition or loss or harm connected in any way to either: (i) using Mednext services with any good or product other than the Product, or, (ii) using any services or products not provided by Mednext in connection with the Product.
The Limited Warranty is void if the Product: (a) is used in any manner that is inconsistent with the intended purpose or design of the Product as described in Mednext’s published documentation for the Product, (b) is altered in any way, (c) is used or maintained in any manner that is inconsistent with Mednext’s instructions or warnings included with the Product, (d) is subjected to any other misuse, abuse, neglect, accident, or external forces, and/or (e) is used with any non-Mednext product or service.
Mednext does not warrant that the operation of the Product will be uninterrupted or error-free. To the greatest extent permitted by applicable law, the warranties set forth in this Limited Warranty are exclusive and in lieu of all other warranties, express or implied.
Any implied warranty of any kind potentially applicable to any Mednext product or service, including but not limited to any implied warranty for fitness for use or purpose or with respect to satisfactory quality, are specifically waived and replaced by the limited warranty provided hereunder.
This Limited Warranty replaces all other Mednext warranties and liabilities whether oral, written, (non-mandatory) statutory, contractual in tort or otherwise, including without limitation, and where permitted by applicable law, any implied conditions or warranties.
To the extent permitted by applicable law, Mednext does not assume any liability for loss of or damage to or corruption of data, for any loss of profit, loss of use of any Mednext products or services, lost functionality of Mednext products or services, loss of business, loss of contracts, loss of revenues or loss of anticipated savings, increased costs or expenses or for any indirect loss or damage, consequential loss or damage or special loss or damage.
To the extent permitted by applicable law, Mednext’s liability shall be limited to the purchase value of the Product.
It is reminded that the Product shall be used strictly complying with its manual. User's operation failing to comply with its manual may result in malfunction, accident, personal injury or death for which Mednext Healthcare can not be held liable.
Mednext products are not authorized for use in safety-critical applications (such as life support) where a failure of the Mednext Product would reasonably be expected to cause severe personal injury or death, unless that products are properly marked for such use or officers of the parties have executed an agreement specifically governing such use. Buyers represent that they have all necessary expertise in the safety and regulatory ramifications of their applications, and acknowledge and agree that they are solely responsible for all legal, regulatory and safety-related requirements concerning any use of Mednext products in such safety-critical applications, notwithstanding any applications-related information or support that may be provided by Mednext. Further, Buyers must fully indemnify Mednext and its representatives against any damages arising out of the use of Mednext products in such safety-critical applications where that products are not marked to be.
Mednext products are neither designed nor intended for use in military/aerospace applications or environments unless the Mednext products are specifically designated by Mednext as military-grade. Only products designated by Mednext as military-grade meet military specifications. Buyers acknowledge and agree that any such use of Mednext products which Mednext has not designated as military-grade is solely at the Buyer's risk, and that they are solely responsible for compliance with all legal and regulatory requirements in connection with such use.
The laws of Argentina govern our warranties. It gives you specific legal rights, and you may also have other rights that vary from state to state. Our warranties do not affect any additional rights consumers have under laws in their jurisdictions governing the sale of consumer goods. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions in our warranty statements may not apply. You may be required by law to give us a reasonable opportunity to correct or cure any failure to comply before you can bring any action in court against us under Argentina's laws.
Contact Mednext Customer Support via email at email@example.com.
If Mednext determines that a Product is eligible for any service under the Limited Warranty, Mednext shall bear the costs incurred by the consumer associated with returning a Product to Mednext for warranty service. If Mednext determines that a returned Product is ineligible for service under the Limited Warranty, Mednext will, if reasonably practicable, repair the Product for a reasonable charge that includes shipping and handling. Mednext is not responsible for items damaged or lost in transit.
A repaired or replacement Product provided under this Limited Warranty will only be sent to the Purchaser, but shipping cost will not be covered.
The rights provided to you under this Limited Warranty are provided in addition to all rights and remedies conveyed to you by consumer protection laws and do not affect your legal (statutory) rights under applicable national law.
This Limited Warranty is offered subject to Mednext Terms and Conditions, which may change from time to time. You can find the latest version on our website at: https://www.mednexthealthcare.com/terms.html. In the case of any inconsistencies between the Terms and Conditions and this Limited Warranty, this Limited Warranty will prevail.
This Limited Warranty does not apply to any device or the cellular and/or other network or system on which the Product operates. Therefore, Mednext will not accept any responsibility under this Limited Warranty for the operation, availability, coverage, services or range of the cellular or other network or system.
Always completely follow safety, use, operation, and maintenance instructions for the Product or any other Mednext product.
Mednext, shall not under any circumstance be liable either expressly or impliedly, for any damages or losses of any kind whatsoever resulting from loss of, damage to, or corruption of, content or data during repair or replacement of the Product.
© Copyright 2012-2015 Mednext Healthcare™ LLC. All Rights Reserved. Patents Pending. Mednext Healthcare is a registered trademark of Jorge O. Anna in Argentina.
This document is subject to change without notice. Last revision: September 2015.
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